Welcome to BEHNOUSH Canada Inc.. By accessing and using our website, https://www.behnoush.ca, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using the Site. If you do not agree to these terms, you may not access or use the Site.
1. General Information
1.1 Ownership
This Site is owned and operated by BEHNOUSH Canada Inc., a company registered in Canada/Ontario.
Contact Us: info@behnoush.ca
1.2 Eligibility
You must be at least 18 years of age to use this Site. By using the Site, you confirm that you are 18 years old or older, or that you have the legal authority of a parent or guardian to access and use this Site.
2. Product Information and Availability
2.1 Product Descriptions
We make every effort to display the products on the Site as accurately as possible. However, we cannot guarantee that your computer monitor’s display of the colors will be accurate.
2.2 Pricing
All prices listed on the Site are in CANADIAN DOLLAR and are subject to change without notice. Prices do not include shipping or taxes unless otherwise noted.
2.3 Product Availability
Product availability is subject to change without notice. We reserve the right to limit the quantity of any product or service sold or distributed through the Site. If an item is out of stock, we will notify you as soon as possible.
3. Orders and Payment
3.1 Order Acceptance
By placing an order through the Site, you make an offer to purchase the products you have selected. We may accept or reject your order for any reason, including product availability or pricing errors.
3.2 Payment Methods
We accept payment via credit card, PayPal, bank transfer, etc.. Payment must be made in full before the products are shipped.
3.3 Order Confirmation
Once your order is placed, you will receive an email confirmation. This email does not constitute an acceptance of your order but serves as an acknowledgment of the order you have placed.
4. Shipping and Delivery
4.1 Shipping Methods and Costs
We offer various shipping methods. Shipping costs will be calculated at checkout based on your location and the size/weight of your order.
4.2 Delivery Times
While we strive to ship orders promptly, delivery times may vary depending on your location, the shipping method chosen, and external factors like weather or customs delays.
4.3 Risk of Loss
Once your order has been shipped, the risk of loss or damage to the products passes to you.
5. Returns and Refunds
5.1 Return Policy
If you are not satisfied with your purchase, you may return unused items in their original condition within TWO (2) days of receiving the product. Please contact us if you have any questions or concerns or you need more detailed instructions.
5.2 Refunds
Refunds will be issued to the original payment method once we have processed the return. Shipping charges are non-refundable unless the return is due to an error on our part. We will charge CAD10 for free shipping orders.
5.3 Exclusions
Certain items, including but not limited to perishable items, may not be eligible for return.
6. Intellectual Property
6.1 Ownership of Content
All content on the Site, including text, graphics, logos, images, and software, is the property of BEHNOUSH and is protected by copyright, trademark, and other intellectual property laws.
6.2 Limited License
We grant you a limited, non-transferable, non-exclusive license to access and use the Site for personal, non-commercial purposes. You may not reproduce, modify, distribute, or otherwise use the content of the Site for commercial purposes without our prior written consent.
7. User Conduct
7.1 Prohibited Activities
When using the Site, you agree not to:
- Violate any applicable laws or regulations.
- Engage in fraudulent or deceptive practices.
- Attempt to interfere with the Site’s security features or functionality.
- Use the Site for any unlawful purpose.
7.2 Account Security
If you create an account on the Site, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.
8. Privacy Policy
8.1 Collection of Personal Data
We collect and use your personal data in accordance with our Privacy Policy, which outlines the types of information we collect, how we use it, and how we protect your privacy.
8.2 Cookies
By using the Site, you consent to our use of cookies as described in our Cookie Policy.
9. Limitation of Liability
9.1 No Warranty
The Site and all products and services provided through it are offered "as is" and "as available" without any warranties, either express or implied.
9.2 Limitation of Liability
In no event shall BEHNOUSH be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Site or products purchased from the Site, even if we have been advised of the possibility of such damages.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Canada/Ontario, without regard to its conflict of law principles. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in the Province of Ontario.
11. Changes to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated terms.
12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@behnoush.ca
Phone: +1 (289) 637-5020
Mailing Address: 15 Wertheim Court, Richmond Hill, ON L4B 3H7, Canada